 General - LicensingCan I receive technical support during my trial evaluation period?Yes, we provide free e-mail support through our support team. Absolutely, you may make copies or install on more than one computer, as long as the use of the SOFTWARE is only by you. Yes, you can continue to use products which you have licensed. When a subscription expires, you will no longer be issued any minor or major upgrades. No royalty fees are required. You may redistribute your application freely, without any additional payments. The source code is available with the Gold Licenses. In addition, you will also receive source code updates and minor, major product upgrades during the one (1) year subscription term. Yes, you are able to modify the source code and redistribute the modified libraries. For more information please refer to our End User License Agreement page (“EULA”). Yes, we do offer competitive upgrades, for more information please contact our sales team, and you need to provide us (a) the competing products that you own at the moment; (b) The licenses to which you prefer to upgrade. Our purchasing provider accepts the following credit cards for online purchases: Visa, MasterCard/EuroCard, and American Express. For direct purchases, they are also able to accept payments via certified check or money order, bank wire transfer, or PayPal. Purchase Orders are also accepted. Simply write to us as sales@componentforge.net to get more information. Yes, we offer special discounts to qualified educational, non-profit, charity and government entities. Please contact sales@componentforge.net and include your credentials (an official e-mail from your qualified institution is sufficient in most cases). Our discount is 20% and can be applied to your license. ComponentForge provides the following volume discounts: 2 to 5 licenses: 15%
6 or more: 25%
Our purchasing system will automatically apply the rate according to the number of the license you want to order. We are confident in your satisfaction, that all ComponentForge shrink-wrapped products come with unconditional thirty (30) days money back guarantee unless specifically noted otherwise. If for some reasons you are not completely satisfied, you may cancel your order within thirty (30) days of the purchase and receive a full refund by writing a request to sales@componentforge.net and provide details on what you are not satisfied in our product(s) and services. Please note that ComponentForge does not offer refunds for Licenses with Source Code (Gold License). |